Privacy Policy

Effective Date: 4/21/2024

Introduction

Welcome to More than a Fix Appliance Repair! At More Than a Fix , we are committed to protecting your privacy and ensuring the security of your personal information. This privacy policy outlines how we collect, use, and safeguard your Personally Identifiable Information (PII) to ensure transparency and protect your privacy when you visit our website, engage our services, or communicate with us. By engaging with our services, you agree to the terms outlined in this policy.

Information Collection and Usage

We collect and use PII for the sole purpose of enhancing our services and providing you with a seamless experience. This may include information such as your name, contact details, and any additional data necessary for business operations. We may collect the following types of personal information:

Personal Information: Name, email address, phone number, physical address, payment information, and any other information you voluntarily provide when you request services or make inquiries.

Device Information: IP address, browser type, operating system, and browsing behavior when visiting our website.

Cookies and Tracking Technologies: Our website may use cookies and similar tracking technologies to enhance your user experience. You can choose to disable cookies through your browser settings, but doing so may limit your use of some features on our website.

How We Use Your Information

We use the information we collect to:

Provide and manage appliance repair services and sales.

Process payments and manage customer accounts.

Communicate with you regarding appointments, services, and offers.Improve the functionality and user experience of our website.

Comply with legal obligations and protect our business.

How We Protect Your Information

We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, or alteration. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Information Sharing

We respect your privacy and do not sell or share your PII for marketing purposes. We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted partners only when necessary to perform services (e.g., payment processors) or as required by law.

There are scenarios where sharing information may be necessary:

1. Business Transactions: In the event of a sale or merger of our business.

2. Legal Compliance: To comply with legal requirements.

3. Operational Responsibilities: For business operational responsibilities such as payment processing.

Even if we share information, we ensure that your text messaging originator opt-in data and consent are excluded. This information will not be shared with any third parties.

Security Measures

We employ industry-standard security measures to protect your data from unauthorized access, disclosure, alteration, and destruction. Your trust is of utmost importance to us.

Your Rights

You have the right to:

Access, update, or delete your personal information.

Opt-out of receiving marketing communications.

Request information on how your data is being used.

Changes to the Privacy Policy

This Privacy Policy is subject to change. We may update this privacy policy from time to time. Any changes will be posted on this page with an updated effective date. Any modifications will be reflected on this page, and we encourage you to review it periodically.

Contact Us

If you have any questions about this privacy policy or how we handle your personal information, please contact us:

More Than a Fix Appliance Repair

300 s el camino real, suite 205, San Clemente, CA,

92672

[email protected]

(949) 776-0774

Thank you for choosing More than a Fix Appliance Repair.